GDPR – v1.0 24-April-18
We respect privacy and your rights to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why. Your data is sacredly protected by us. We do not and will not sell your data to third parties.
The prime purpose of collecting your data is to provide you with the latest news, projects and events from Curious.
This Privacy Statement (the ‘Statement’) explains the personal information we collect from you, either directly or indirectly, and how we will use it. Personal information is any information that can be used to identify you or that we can link to you. The Statement also elaborates on the choices you can make about the data we collect, and how you can control these decisions. It applies to all products and services offered by Curious. It also applies to any offline interactions, such as attending a Curious event (collectively referred to as, ‘Services’). Please read this Statement carefully to understand how Curious may collect, use and share your personal information. The terms ‘we’, ‘us’, or ‘Curious’ are each intended as reference to Curious Productions.
We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about Curious Products and Services or when instruct Curious to undertake a project on your behalf.
We automatically collect information about you via cookies and similar technologies when you use, access or interact with us via our websites. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location, as indicated by your IP address, your browser type, the webpages you view on our websites, whether you interact with content available on our websites and how.
We may receive information about you from other sources, including third parties, such as project tender companies. We may also receive information about you from social media platforms, for instance, when you interact with us on those platforms. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.
Curious does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our websites, we do not knowingly collect or request personal information from those under the age of sixteen. If, following a notification from a parent, guardian or discovery by other means, a child under sixteen has been improperly registered, we will delete the child’s personal information from our records.
To make the information in this Statement easy to understand, we have highlighted different occasions when Curious could potentially collect personal information from customers. The customer interactions with Curious are broken down into the following segments:
As you gather more information about Curious, you may virtually or physically visit a site that we own. Examples include browsing our website, calling our in-house sales representatives, physically visiting a Curious office or attending Curious sponsored events. To learn more about Curious, you may voluntarily provide personal information, such as your name and email address during these interactions. We may also collect information about you online via cookies or similar technologies when you visit our websites.
We collect: name, email address, IP address, and information provided by cookies or similar technology.
Why: We use this information to share news about events and projects offered by Curious. Additionally, the IP address helps us to understand geographic information about our website visitors better, so that we can improve our website for everyone. It is our legitimate interest to process your personal data for these purposes.
Once you have decided to instruct Curious to fulfil a project, you may be asked to provide information so that we can complete your project.
We collect: your name, phone number (optional), email address, registered address, and payment information.
Why: We use this information to complete your project, carry out any follow up with you about your projects and help with any issues. Processing your personal data for this purpose is necessary for the performance of the agreement we have with you.
Please note, we do not store any payment or credit card information. We only use payment information in connection with Curious undertaking your project.
Curious uses the data we collect to provide you with the Products and Services we offer. We also use the data to communicate with you, for example, informing you about your account, new products or services available, security and other types of updates.
Curious uses the data for the following purposes:
We use data to provide, operate, support and improve the services we offer to ensure our customers projects are completed as accurately and quickly as possible.
We use data to respond to customer enquiries, customer care and support services. This processing is necessary for the performance of the agreement we have with you, as well as to serve our legitimate interest.
We continually aim to improve the products and services we offer. Occasionally, we may use data to engage with you about developing and adding new features or capabilities. This processing is necessary to serve our legitimate interest.
We use data to protect the security and safety of our Curious Productions and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest.
We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. This processing is necessary to serve our legitimate interest.
We use the data we collect to deliver our communications with you. For example, we may contact you by email or other means to inform you about new Curious Products or Services or invite you to take part in a hosted or sponsored event. This processing is necessary to serve our legitimate interest.
To give you a better understanding of the personal information we collect and use in different occasions you may interact with Curious, please see the sections below.
How We May Share Personal Information
Curious does not and will not sell personal information about our customers. We only disclose your
data as described in this Statement. We may share information with the following types of third parties.
Curious uses a variety of third-party vendors to carry out services like website management and hosting, online Product purchases and shipping, credit card processing and email communications. We only share your personal data as necessary. To complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of Curious and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes. For questions about third-party vendors, please send an email to [email protected]
When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates or in legal proceedings.
We may share your personal information in the event of a merger, acquisition, or sale of all or a portion of our assets. Of course, we shall notify you via email and/or a prominent notice on our website and inform you of your rights.
There are different legal bases that we rely on to use your personal information, namely:
The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your project, to maintain your account and to help with issues.
We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to improve our Products and Services and to send you notifications about news, projects or information about Curious or to use your personal information for administrative, fraud detection or legal purposes.
Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you (e.g. in payments from us to you), you may exercise your right to object by sending an email to [email protected]
Curious is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.
While no Service is completely secure, Curious takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data center vendors provide adequate security measures. Additionally, your data is protected with encryption, such as Transport Layer Security (TLS), during transition over the Internet.
Personal data collected by Curious is stored in the UK or in another European Union country (for example, a data center in Ireland). No personal data is transferred to other areas.
Curious will retain your personal information for as long as we deem it necessary to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to [email protected]
We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:
We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the Information Commissioner’s Office in the UK.
Your Communication, Marketing and Advertising Preferences
You can opt out of receiving direct marketing communications from Curious by following the instructions included in every email sent to you via the “Unsubscribe” tab. We respect your choice, and we will stop sending you promotional emails once you unsubscribe.
A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our website.
Unless otherwise stated, Curious Productions Limited. is a data controller for personal data we collect subject to this Privacy Statement. Our address is 3-4 Baker’s Yard, London. EC1R 3DD. United Kingdom.
Curious may modify or update this Statement when necessary, to reflect customer feedback and changes in our products and service. Please review it regularly. When we update this Statement, we will revise the ‘Last Update’ date at the top of the Statement. If there are material changes to the Statement or in how Curious uses your personal data, we will inform you either by posting a notice of such changes, prior to them taking place, or by directly sending you a notification. We encourage you to regularly review this Statement to learn more how Curious is using and protecting your information.
The following are basic questions you may have about our privacy statement. We recommend that you read the detailed statement above for additional details.
We now meet the high standards required by the European Union’s General Data Protection Regulation (GDPR) and have updated our privacy statement to reflect that. We also strive to simplify language and remove jargon, to make our privacy statement easier to read and understand.
The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). As we believe that all our customers can benefit from its mandates, we’re implementing it globally. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here.
We will update our privacy statement as necessary to ensure that our policies are in line with international regulations, our product and business practices.
Curious may collect your name, phone number, email address, delivery address, payment information, location data, IP address, social identifiers, data provided by cookies and other similar technologies depending on your level of interaction with us.
Curious uses data to provide you with the services we offer. We also use data to communicate with you, for example, informing you about news, projects and events.
Curious uses data for the following purposes:
No. We never have. And we never will.
Yes, you can opt out without detriment to your relationship with Curious.
You can always send us an email via [email protected] or contact our team and request that your data be deleted.
Curious retains personal data for as long as necessary to provide Services, support and fulfil projects you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different Products or Services, actual retention periods can vary significantly.
Curious is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. Any data we transmit over the internet is protected using encryption.
Curious does not target and is not intended to attract children. Curious does not knowingly solicit personal information from children or send them requests for personal information. Although visitors of all ages may navigate through our websites, we do not intentionally collect personal information from those under the age of sixteen. If, following a notification by a parent or guardian, or discovery by other means, a child under sixteen has been improperly registered on this site by using false information, we will cancel the child’s account and delete the child’s personal information from our records.
When projects require working with Children (for example photography shoots), chaperones are always present.
If you have any questions about the use of your personal information, please send us an email to [email protected]